1. What cookies are
Cookies are small text files placed on your device by a web browser when you visit a website. Grenova uses a limited set of essential and preference cookies to remember your choices and support secure, reliable site operation. We do not use cookies to track individual readers across third-party websites or build personal advertising profiles.
2. Session cookies
Session cookies support navigation, caching and technical security during your visit. They are strictly functional and expire automatically when you close your browser session. They do not contain names, email addresses, payment details or personal health records.
3. Preference cookie
The preference cookie named grenova_consent records whether you have interacted with and accepted or rejected optional cookie settings. It is retained on your device for up to 365 days so that the consent banner does not appear unnecessarily on every visit. You can clear this cookie at any time in your browser settings.
4. Analytics and performance
Grenova prioritises reader privacy and does not place optional analytics or marketing cookies without your consent. Any performance measurement is conducted on an aggregated, privacy-preserving basis without identifying individual users.
5. Cookie inventory
The cookies and technical storage mechanisms used on grenovaay.info include:
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
grenova_consent | Preference | 365 days | Stores your cookie consent choice. |
grenova_session | Essential (Technical) | Session | Maintains server connection and security during browsing. |
Security-layer | Security | Up to 90 days | Protects against automated spam and denial-of-service attempts. |
6. Third-party embeds and external services
Our contact page includes an embedded map provided by Google Maps to assist visitors with our London location. When this embed is loaded, Google may set technical cookies subject to Google’s privacy policy. You can choose not to load the map by avoiding the interactive frame or referring directly to our postal address.
7. Managing and withdrawing consent
You can adjust or withdraw your cookie choices at any time by clearing your browser cookies or clicking "Cookie Settings" in the footer. Most modern web browsers allow you to block, manage and delete cookies via browser settings (e.g. under Privacy & Security). Please note that blocking essential cookies may affect site navigation.
8. Retention and data security
Consent preferences are stored for up to 12 months (365 days). Technical server logs connected to site delivery and security are maintained for a maximum of 90 days before automated deletion, unless required for a documented security incident investigation.
9. Contact the privacy desk
If you have any questions or enquiries regarding our cookie practices, please contact us:
- Email: [email protected]
- Post: Data Privacy Desk, Grenova Health Ltd, 15 Clerkenwell Road, London EC1A 1BB, United Kingdom
- Phone: 020 3987 0412
10. Changes and review history
This policy was reviewed on 9 September 2026. Any future changes to our cookie inventory or technical providers will be published directly on this page with an updated revision date.